You will want to be sure that that it is removed prior to use. The Extra Big & Loud Timer comes with a protective sticker on the display. I reinstalled the battery, but it didn’t help. I press the “clear button” and nothing happens. Something is wrong with my brand new timer. If adjusting the battery terminals doesn’t help, please contact our Tech Support team. If this is the case, you can use a small screw driver to adjust the battery terminals to correct this issue. Perhaps, your Extra Big & Loud Timer’s battery terminals lost solid contact with the battery when it was dropped. I dropped my Extra Big & Loud Timer and now it doesn’t work. If a new batttery doesn’t resolve the issue, please let our Tech Support team know.
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